scene
💼 Position: Senior Applications Monitoring Analyst
📍 Location: Toronto, ON (Hybrid – 5 office days over 2 weeks)
🏢 Department: IT Security
🕒 Employment Type: Full-Time
📈 Level: Mid-Level
🗓️ Application Deadline: Open until filled
🧩 About Scene+
Scene+ is Canada’s premier lifestyle loyalty program, with 15M+ members and three powerhouse owners: Cineplex, Empire, and Scotiabank. We’re fast-growing, forward-looking, and obsessed with delivering rewards your way. With the energy of a startup and the backing of corporate giants, we blend ambition with accountability—and always keep it real.
🚀 About the Role
We’re hiring a Senior Applications Monitoring Analyst to manage and optimize our most critical internal tools and platforms. You’ll play a key role in minimizing fraud exposure, enabling seamless operations, and ensuring our member experience is always top-tier. This is an exciting opportunity for a proactive techie who thrives in a collaborative, cross-functional environment.
🔧 What You’ll Do
As the go-to SME for application uptime and support, you’ll:
- 🖥️ Monitor application performance – Set up dashboards, track uptime, run diagnostics, and dive into root cause analysis
- 🔄 Perform upgrades and patches – Lead upgrade cycles, ensure ecosystem compatibility, and keep systems secure and compliant
- 🔐 Administer access – Manage app permissions, user roles, and ensure policy compliance
- 🤝 Collaborate across functions – Partner with Cybersecurity, Legal, Fraud, Marketing & more to document workflows and streamline knowledge sharing
- ⚙️ Optimize app performance – Implement tuning/config updates, drive upgrade schedules, and track key performance indicators
🎯 What You Bring
We’re looking for a high-integrity tech analyst with strong problem-solving instincts and customer-first thinking.
Must-Have Skills & Experience:
- 3–5 years in applications monitoring/support or systems administration
- Hands-on with fraud detection, IAM, cloud data warehouses, CRM, and marketing/reporting tools
- Proficiency in Python or PowerShell for scripting and automation
- Track record of reducing downtime and optimizing system health
- Experience with access/permission management & compliance protocols
- Proven ability to translate tech talk into human-speak
- Able to juggle multiple priorities while keeping cool and delivering results
- ITIL Certification (preferred)
💎 Why Scene+?
You’ll gain exposure to tech at the intersection of media, banking, and retail. Your contributions will be seen, valued, and rewarded.
Perks & Benefits:
- 💰 Competitive compensation + performance bonuses
- 🏥 Comprehensive health & wellness benefits
- 🎟️ Perks from Cineplex, Scotiabank & Empire (e.g., mortgage & movie discounts)
- 📚 Career growth across Scene+ or parent companies
- 🌱 A warm, inclusive, and innovation-fueled culture
🤝 What to Expect in the Process
- 📹 Intro Interview with a Talent Advisor
- 💻 Technical Interview with Director, IT Security
- 🎯 Final Round with Hiring Manager + Director of IT & Fraud
🌈 Inclusion at Scene+
We welcome candidates of all identities and backgrounds. Scene+ is committed to diversity, equity, and inclusion—in our teams, our partners, and our platform. If you need accommodations during the recruitment process, just let us know.
