Brillio
💼 Position: Analytics Manager – Patient Engagement Solutions
📍 Location: Hybrid | Edison, NJ, USA
🔖 Job ID: R01548018
🏢 Company: Brillio
🧾 Employment Type: Full-time | CX Engineering | Employee
🏢 About Brillio
Brillio is one of the fastest-growing digital transformation firms helping Fortune 1000 clients harness disruption to gain a competitive edge. Powered by a team of innovators known as Brillians, the company integrates advanced technologies with client-focused strategies to deliver measurable impact.
Renowned for a culture built on innovation, learning, and employee well-being, Brillio consistently earns the Great Place to Work® certification for its investment in people, pioneering projects, and transformative digital solutions.
🧠 Core Technologies & Expertise
- Healthcare & CRM Platforms: Salesforce Health Cloud, Microsoft Dynamics, Marketo
- Digital Experience Tools: Adobe Experience Manager (AEM Sites, Assets), Adobe Analytics
- Integration & Data Standards: Azure API Management, FHIR, HL7, EMR/EHR Systems (Epic, Cerner, Meditech)
- Cloud Platforms: Azure, AWS, GCP
- Specialization: Adobe Experience Cloud | Business Analyst Track
📌 Role Overview
As an Analytics Manager / Solution Lead (Business Analyst), you will spearhead digital transformation for patient-managed services. This hybrid role bridges clinical workflows with digital innovation, focusing on omnichannel engagement, seamless technology integration, and patient-centric design.
🛠️ Key Responsibilities
🔹 Strategic Leadership
- Lead solution roadmaps aligned with patient engagement and digital care goals.
- Analyze and reimagine patient workflows for digital enablement.
- Define architecture for CRM, analytics, and omnichannel ecosystems.
🔹 Stakeholder Engagement
- Serve as a key liaison among clinical, digital, and technology stakeholders.
- Conduct discovery workshops and translate business needs into actionable specifications.
- Present findings and strategy insights to executive leadership and product teams.
🔹 Solution Design & Delivery
- Guide design and implementation of integrated patient engagement systems across mobile, portals, and AI-driven tools.
- Ensure compatibility with telehealth, RPM, and digital therapeutics platforms.
- Support architecture for EHR/EMR and CRM integrations with adherence to compliance standards.
🔹 Performance Optimization
- Define engagement KPIs and build analytics dashboards.
- Partner with BI teams to translate data into actionable improvements.
- Drive continuous UX enhancements through insights and workflow analysis.
🔹 Team Development
- Mentor junior analysts and enable solution consultants.
- Document best practices, SOPs, and user enablement content.
- Collaborate on training and system adoption strategies for healthcare users.
🎓 Qualifications
✅ Required Experience
- 8+ years in business analysis, consulting, or architecture (4+ years in patient engagement solutions)
- Strong domain knowledge of healthcare workflows, patient CRM systems, and digital health tools
- Hands-on experience with telehealth, mobile health apps, and patient-facing technologies
- Deep understanding of FHIR, HL7, and healthcare data governance
- Familiarity with EMR/EHR systems (Epic, Cerner, Meditech)
- Expertise in cloud-native healthcare platforms and security standards
💵 Compensation
$130 – $135/hour (depending on qualifications and experience)
🌟 Why Join Brillio?
- Be at the forefront of healthcare innovation with top-tier tech stack
- Collaborate with global leaders in digital experience and patient care
- Join a culture focused on growth, inclusion, and continuous impact
🔗 Explore CX Engineering at Brillio
🔗 Discover Life at Brillio
🤝 Equal Opportunity Statement
Brillio is an Equal Opportunity Employer. We welcome and celebrate diversity in all forms and are committed to creating an inclusive environment for all employees.
